Refund Policy

Last updated: 31 may 2026

We want customers to have an opportunity to evaluate the platform and determine whether it is suitable for their needs.

Initial Purchases

First-time subscription purchases may be eligible for a refund if requested within fourteen (14) days of the original purchase date.

To request a refund, please contact support and include the email address associated with your account.

Subscription renewals are non-refundable.

Cancellation of a subscription will prevent future renewals but will not result in a refund of the current subscription period.

Upgrades, downgrades, and other plan changes are non-refundable unless required by applicable law.

No refunds will be provided for unused subscription time, partial billing periods, or periods during which the service was available but not used.

Nothing in this policy affects any rights that may apply under applicable consumer protection laws.

Questions regarding refunds may be sent to the email address provided on the Contact Us page.